Philippines Jobs

Customer Service Representative (CSR) Jobs at KDCI Outsourcing in Davao City, Davao del Sur

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Published 11 months ago

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KDCI Outsourcing is currently accepting applications for the position of Customer Service Representative (CSR) in the Davao City area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

KDCI Outsourcing operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:KDCI Outsourcing
Position:Customer Service Representative (CSR)
Region:Davao City - Davao del Sur, Davao del Sur
Education:Confidential
Job Type:Full-time

Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. The ideal candidate will have excellent communication skills, a positive attitude, and a strong desire to provide exceptional customer service.

Responsibilities:

  • Assist customers by attending to their queries, concerns, and complaints through phone calls.
  • Project the company image by providing excellent customer service.
  • Act as an interface between the customers and the company by attending to their queries, taking in product orders, and handling consumer complaints.
  • Provide customers with accurate product information and even make sales in certain situations, such as encouraging customers to upgrade to better products.
  • Other duties assigned by the immediate supervisor.

Requirements:

  • With at least a year of relevant experience in Customer Service.
  • Has an excellent phone disposition and excellent communication skills, both verbal and written.
  • Enjoys customer interaction and takes the extra mile to engage customers.
  • Experience in e-Commerce, Online Retail, and/or Catalog Retailer service experience is an advantage but not required.

Job Types: Full-time, Permanent

Salary: Php16,00.00 – Php20,00.00 per month

Benefits:

  • Paid training

Schedule:

  • 8-hour shift

Supplemental pay types:

  • 13th month salary
  • Overtime pay

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Davao del Sur
City Davao City
Full Address KKC Outsourcing Corporation, LS Violan and Sons Bldg, 58 F Iñigo St, Poblacion District, Davao City, 8000, Philippines
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Company Information

KDCI Outsourcing

KDCI Outsourcing is a top-tier outsourcing company based in the Philippines. With a track record of providing exceptional services in the fields of creative design, digital marketing, and virtual assistance, KDCI Outsourcing has established itself as a trusted partner to businesses worldwide. With a team of highly skilled professionals, cutting-edge technology, and a commitment to delivering outstanding results, KDCI Outsourcing offers a range of tailored solutions to meet the unique needs and requirements of each client. Whether it’s graphic design, web development, SEO, or administrative support, KDCI Outsourcing is dedicated to helping businesses achieve their goals and maximize their potential.