Philippines Jobs

Customer Service Representative (CSR) Jobs at Ventra Health Global Services Inc. in Mabalacat, Pampanga

Ventra Health Global Services Inc. company logo
Published 11 months ago

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Company Ventra Health Global Services Inc. is offering job opportunities for the position of Customer Service Representative (CSR) in the Mabalacat area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

Ventra Health Global Services Inc. operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Ventra Health Global Services Inc.
Position:Customer Service Representative (CSR)
Region:Mabalacat - Pampanga, Pampanga
Education:Confidential
Salary:PHP 14.700 - PHP 45.000 per Month
Job Type:Full-time

Job Description

A Customer Service Representative (CSR) is responsible for building positive relationships with customers by providing exceptional service and addressing inquiries or concerns. As a CSR, you will be the first point of contact for customers, serving as their advocate and ensuring their satisfaction.

Key responsibilities:

  • Assisting customers with inquiries, complaints, and requests via various communication channels (phone, email, live chat, etc.)
  • Identifying and assessing customers’ needs to achieve prompt and accurate resolutions
  • Providing product information and assistance to customers
  • Processing orders, returns, and exchanges
  • Handling customer complaints and escalating issues when necessary
  • Maintaining accurate and detailed customer records

If you have excellent communication skills, a positive attitude, and enjoy problem-solving, this position is for you!

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Pampanga
City Mabalacat
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Company Information

Ventra Health Global Services Inc.

Ventra Health Global Services Inc. is a leading healthcare services company based in the Philippines. With a focus on telemedicine, Ventra Health offers a range of innovative and accessible healthcare solutions. Their team of highly trained professionals provides remote medical consultations, digital health monitoring, and other virtual healthcare services. Ventra Health is committed to improving the accessibility and quality of healthcare worldwide, leveraging technology to bridge the gap between patients and healthcare providers. With their customer-centric approach, Ventra Health is revolutionizing the way healthcare is delivered.