Philippines Jobs

Customer Service Representative (CSR) Jobs at WINE CITY PHILIPPINES in Mabalacat, Pampanga

WINE CITY PHILIPPINES company logo
Published 12 months ago

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Company WINE CITY PHILIPPINES is offering job opportunities for the position of Customer Service Representative (CSR) in the Mabalacat area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

WINE CITY PHILIPPINES operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:WINE CITY PHILIPPINES
Position:Customer Service Representative (CSR)
Region:Mabalacat - Pampanga, Pampanga
Education:Confidential
Salary:PHP 14.300 - PHP 44.000 per Month
Job Type:Full-time

Job Description

A Customer Service Representative (CSR) is responsible for providing effective customer service and ensuring customer satisfaction. As a CSR, your main task is to handle inquiries, complaints, and provide solutions to customers’ problems in a timely and professional manner.

Key responsibilities:

  • Answering customer inquiries via phone, email, or chat
  • Resolving customer complaints and issues
  • Providing product and service information to customers
  • Processing orders, forms, applications, and requests
  • Assisting customers with troubleshooting and technical support
  • Managing and updating customer accounts and records

Skills and qualifications:

  • Excellent communication and listening skills
  • Ability to empathize with customers and provide appropriate solutions
  • Strong problem-solving and decision-making skills
  • Good time management and organizational skills
  • Basic computer knowledge and proficiency in using customer service software

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Pampanga
City Mabalacat
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Company Information

WINE CITY PHILIPPINES

WINE CITY PHILIPPINES is a renowned wine store and destination located in the Philippines. Situated in the heart of the country, the store offers an extensive collection of the finest wines from around the world. With its exceptional selection and knowledgeable staff, WINE CITY PHILIPPINES provides a captivating experience for wine lovers. Whether you are a connoisseur or a novice, this wine haven is the perfect place to explore and indulge in the world of wine. Discover new flavors, expand your wine knowledge, and savor the rich taste of exceptional wines at WINE CITY PHILIPPINES.