Philippines Jobs

Customer Service Representative Jobs at DAFT Co in Manila, Metro Manila

DAFT Co company logo
Published 8 months ago

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DAFT Co is currently accepting applications for the position of Customer Service Representative in the Manila area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

DAFT Co operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:DAFT Co
Position:Customer Service Representative
Region:Manila - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 250 - PHP 280 per Month
Job Type:Full-time

Job Description

URGENT HIRING: Customer Service Representative

Rate: starting at $5/hour but negotiable based on experience

Location: REMOTE position

Responsibilities:

  • Respond promptly to customer inquiries via phone, email, or chat
  • Resolve customer complaints and escalate issues as needed
  • Maintain professionalism and empathy in all interactions
  • Process orders, returns, and exchanges accurately
  • Keep records of customer interactions
  • Follow communication procedures and policies

Requirements:

  • Proven customer support experience
  • Excellent communication and problem-solving skills
  • Ability to multi-task and manage time effectively
  • High school diploma or equivalent; college degree preferred
  • Proficiency in Microsoft Office and CRM software

Benefits:

  • $100 bonus after 30 days
  • $100 bonus after 3 months
  • *HMO after 6 months (full-time agents)

Job Types: Full-time, Part-time

Salary: Php250.00 – Php280.00 per hour

Expected hours: 40 per week

Additional Information:

  • Work from home

Schedule: 8-hour shift

Supplemental pay types: Performance bonus

Application Question(s): Years of being a Virtual Assistant?

Education: Bachelor’s (Required)

Experience: Customer Service Representative: 1 year (Required)

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Metro Manila
City Manila
Full Address Manila, Metro Manila, Philippines
Google Map Google Map

Job Application Information

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Company Information

DAFT Co

DAFT Co is a renowned company based in the Philippines, thriving in various industries including technology, entertainment, and business services. With a strong commitment to innovation, DAFT Co has established itself as a frontrunner in the market through its cutting-edge products and exceptional customer service. The company’s diverse portfolio encompasses a wide range of products and solutions tailored to meet the evolving needs of its global clientele. Known for its talented workforce and ethical business practices, DAFT Co continues to drive growth and contribute to the development of the Philippine economy.