Philippines Jobs

Customer Service Representative Jobs at DForce Operation Center in Pasig, Metro Manila

DForce Operation Center company logo
Published 10 months ago

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DForce Operation Center is thrilled to announce job openings for the position of Customer Service Representative in the Pasig area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At DForce Operation Center, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with DForce Operation Center.

Job Information

Company:DForce Operation Center
Position:Customer Service Representative
Region:Metro Manila, Pasig - Metro Manila
Education:Confidential
Salary:PHP 14.000 - PHP 45.000 per Month
Job Type:Full-time

Job Description

A Customer Service Representative is responsible for providing excellent customer service and support to clients. They handle inquiries, complaints, and requests with patience and professionalism. They ensure customer satisfaction by resolving issues promptly and efficiently.

Key responsibilities:

  • Answering customer inquiries via phone, email, or chat
  • Handling and resolving customer complaints or concerns
  • Providing product information and suggesting appropriate solutions
  • Processing orders, returns, and exchanges
  • Identifying and escalating complex issues to senior representatives
  • Maintaining accurate customer records and documentation

Required skills and qualifications:

  • Excellent communication skills, both verbal and written
  • Strong problem-solving and decision-making abilities
  • Ability to multitask and work in a fast-paced environment
  • Patience, empathy, and a customer-focused mindset
  • Proficiency in using customer service software and tools
  • High school diploma or equivalent

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Metro Manila
City Pasig
Full Address Dforce Operations Center, 1600 Exchange Rd, Ortigas Center, Pasig, Metro Manila, Philippines
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Job Application Information

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Company Information

DForce Operation Center

DForce Operation Center is a leading IT company based in the Philippines, specializing in providing state-of-the-art business solutions to organizations worldwide. With a team of highly skilled professionals and industry experts, DForce Operation Center offers a wide range of services including IT infrastructure management, cloud computing, cybersecurity, and software development. By leveraging cutting-edge technologies and innovative strategies, the company helps businesses streamline their operations, enhance productivity, and achieve their digital transformation goals. With a strong commitment to customer satisfaction and a track record of successful projects, DForce Operation Center is a trusted partner for businesses seeking reliable and efficient IT services.