Philippines Jobs

Customer Service Representative Jobs at Emapta in Makati, Metro Manila

Emapta company logo
Published 8 months ago

This job vacancy has been posted for more than 180 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

Emapta is thrilled to announce job openings for the position of Customer Service Representative in the Makati area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Emapta, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Emapta.

Job Information

Company:Emapta
Position:Customer Service Representative
Region:Makati - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.000 - PHP 45.000 per Month
Job Type:Full-time

Job Description

A Customer Service Representative plays a crucial role in ensuring customer satisfaction and loyalty. As a team member, you will be responsible for handling customer inquiries, resolving complaints, and providing information about products and services.

Responsibilities:

  • Responding promptly to customer inquiries through various communication channels
  • Providing accurate information about products and services to customers
  • Handling and resolving customer complaints in a professional and timely manner
  • Processing customer orders, modifications, and cancellations
  • Ensuring customer satisfaction by meeting customer needs and exceeding their expectations

Requirements:

  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities
  • Ability to handle difficult customers with patience and professionalism
  • Proficiency in using customer service software and computer systems
  • Flexibility to work in shifts and weekends

If you are customer-oriented, possess exceptional communication skills, and have a passion for providing excellent service, we invite you to join our team. Submit your CV and cover letter to [email address] before [deadline date].

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Makati
Full Address Emapta - JAKA, Makati, 6780 Ayala Ave, Legazpi Village, Makati, Metro Manila, Philippines
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Company Information

Emapta

Emapta is a prominent business process outsourcing (BPO) company located in the Philippines. With over 12 years of experience, Emapta provides a wide range of outsourcing solutions to businesses worldwide. Their services include customer support, telemarketing, technical support, data entry, virtual assistance, and more. Emapta is known for its skilled workforce, innovative technologies, and commitment to client satisfaction. By partnering with Emapta, companies can streamline their operations, reduce costs, and achieve greater efficiency. With its strategic location in the Philippines, Emapta offers competitive pricing and access to a large pool of talented professionals.