Philippines Jobs

Customer Service Representative Jobs at Golden Point Auto Care in Makati, Metro Manila

Golden Point Auto Care company logo
Published 9 months ago

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Company Golden Point Auto Care is offering job opportunities for the position of Customer Service Representative in the Makati area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

Golden Point Auto Care operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Golden Point Auto Care
Position:Customer Service Representative
Region:Makati - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 16.000 - PHP 20.000 per Month
Job Type:Full-time

Job Description

Serve as the primary point of contact for customer inquiries related to orders, shipments, and product availability.

Collaborate closely with our fulfillment and warehouse teams to ensure accurate and timely order processing.

Monitor order statuses, shipping, and delivery to provide customers with real-time updates.

Resolve order discrepancies, shipping issues, and inventory discrepancies with efficiency and professionalism.

Assist customers with product selection, pricing, and technical inquiries.

Maintain up-to-date knowledge of our product catalog and inventory levels.

Proactively identify opportunities for process improvements in operations and customer service.

Accurately document and track customer interactions and issues.

Assist in managing returns and warranty claims.

Handle other customer service duties as needed.

Job Type: Full-time

Salary: Php16,00.00 – Php20,00.00 per month

Education:

  • Bachelor’s (Preferred)

Experience:

  • Customer Service Representative: 1 year (Preferred)

Language:

  • English (Preferred)

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Makati
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Job Application Information

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Company Information

Golden Point Auto Care

Golden Point Auto Care is a reputable auto service company based in the Philippines. With a commitment to providing top-notch car care and maintenance services, they have become a trusted name in the industry. From routine oil changes and brake repairs to complex engine diagnostics, their skilled technicians deliver expert solutions using state-of-the-art equipment. The company takes pride in their exceptional customer service, ensuring that each client receives personalized attention and a hassle-free experience. Whether you need general automotive maintenance or specific repairs, Golden Point Auto Care is your go-to destination for all your car care needs.