Philippines Jobs

Customer service representative job Jobs at Gratitude Inc. in Manila, Metro Manila

Gratitude Inc. company logo
Published 1 year ago

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Gratitude Inc. is currently accepting applications for the position of Customer service representative job in the Metro Manila area. The job type available for this position is Contract.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Gratitude Inc. operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Gratitude Inc.
Position:Customer service representative job
Region:Manila - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.000 - PHP 45.000 per Month
Job Type:Contract

Job Description

We are currently hiring for the position of Customer Service Representative. As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving complaints, and providing exceptional customer service. You will be the first point of contact for our customers and play a crucial role in ensuring customer satisfaction.

Responsibilities:

  • Manage incoming calls and emails from customers
  • Identify and assess customer needs to achieve satisfaction
  • Resolve customer complaints quickly and effectively
  • Provide accurate and complete information to customers
  • Build sustainable relationships and trust with customers through open and interactive communication
  • Keep records of customer interactions and transactions

Requirements:

  • Previous experience in customer service is preferred but not required
  • Excellent communication and problem-solving skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Proficient in using computer systems and software
  • Ability to work in a fast-paced environment

If you are a customer-focused individual who enjoys helping others, we would love to hear from you. Please send your CV and cover letter to [email protected] before the deadline on [date].

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Manila
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Job Application Information

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Company Information

Gratitude Inc.

Gratitude Inc. is a renowned customer service company based in the Philippines. With a strong commitment to providing exceptional service experiences, Gratitude Inc. has become a trusted partner for businesses worldwide. Their team of highly skilled professionals is dedicated to building strong customer relationships and ensuring customer satisfaction. Through their innovative solutions and personalized approach, Gratitude Inc. helps businesses achieve their customer service goals and drive success. With their impeccable track record and unwavering focus on delivering excellence, Gratitude Inc. is a leading choice for companies seeking outstanding customer service in the Philippines.