Customer service representative job Jobs at Gratitude Inc. in Manila, Metro Manila
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Gratitude Inc. is currently accepting applications for the position of Customer service representative job in the Metro Manila area. The job type available for this position is Contract.
We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
Gratitude Inc. operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | Gratitude Inc. |
| Position: | Customer service representative job |
| Region: | Manila - Metro Manila, Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.000 - PHP 45.000 per Month |
| Job Type: | Contract |
Job Description
We are currently hiring for the position of Customer Service Representative. As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving complaints, and providing exceptional customer service. You will be the first point of contact for our customers and play a crucial role in ensuring customer satisfaction.
Responsibilities:
- Manage incoming calls and emails from customers
- Identify and assess customer needs to achieve satisfaction
- Resolve customer complaints quickly and effectively
- Provide accurate and complete information to customers
- Build sustainable relationships and trust with customers through open and interactive communication
- Keep records of customer interactions and transactions
Requirements:
- Previous experience in customer service is preferred but not required
- Excellent communication and problem-solving skills
- Ability to multi-task, prioritize, and manage time effectively
- Proficient in using computer systems and software
- Ability to work in a fast-paced environment
If you are a customer-focused individual who enjoys helping others, we would love to hear from you. Please send your CV and cover letter to [email protected] before the deadline on [date].
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Metro Manila |
| City | Manila |
| Full Address | Gratitude Jobs Ahead, 504- B, Summit One Towers, Shaw Blvd, Mandaluyong, 1552 Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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