Philippines Jobs

Customer Service Representative Jobs at M-Commerce Corporation in Taguig, Metro Manila

M-Commerce Corporation company logo
Published 10 months ago

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M-Commerce Corporation is currently seeking applicants for the position of Customer Service Representative in the Taguig area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

M-Commerce Corporation operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:M-Commerce Corporation
Position:Customer Service Representative
Region:Metro Manila, Taguig - Metro Manila
Education:Confidential
Salary:PHP 20.000 - PHP 25.000 per Month
Job Type:Full-time

Job Description

Company: M-Commerce Corporation

Responsibilities:

  • Monitoring of Tiktok Shop Center
  • Reports to the Operations Supervisor with all progress, keeping them updated on the progress of the account
  • Answering queries of clients and/or customers
  • Reviewing of shipping status for customer queries
  • Escalate complex situations to the Operations Supervisor for review
  • Develop and maintain customer relations and key accounts

Qualifications:

  • Experience in any form of sales, E-commerce, importation, logistics or BPO is a huge factor
  • Fluent in English (conversational level)
  • Experience in any sales generating industry (especially BPO) is preferred
  • Cold Calling experience is a huge plus
  • Strong customer service skills (ability to build rapport, demonstrate empathy and outline key steps in delivering good customer service)
  • Willing to work onsite in BGC, Taguig City

Job Types: Full-time, Permanent

Salary: Php20,00.00 – Php25,00.00 per month

Benefits:

  • Company events
  • Employee discount
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Schedule:

  • 8 hour shift
  • Afternoon shift
  • Day shift

Supplemental pay types:

  • 13th month salary
  • Overtime pay

Application Question(s):

  • Are you proficient in the English language?

Experience:

  • Customer Service Representative: 1 year (Preferred)

Ability to Commute:

  • Taguig City (Preferred)

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Metro Manila
City Taguig
Full Address Commerce & Industry Plaza, 1100 Park Avenue Taguig 1634 Park Avenue, Taguig, 1634 Metro Manila, Filipina
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Company Information

M-Commerce Corporation

M-Commerce Corporation is a leading company in the field of mobile commerce in the Philippines. With its innovative solutions and cutting-edge technology, the company enables businesses and consumers to engage in secure and convenient mobile transactions. Through its mobile payment platform, M-Commerce Corporation revolutionizes the way people shop, pay bills, and transfer funds. With a strong commitment to customer satisfaction and a dedicated team of experts, M-Commerce Corporation continues to play a pivotal role in driving the growth of e-commerce in the Philippines.