Philippines Jobs

Customer Service Representative Jobs at NETL BPO SERVICES INC in Muntinlupa, Metro Manila

NETL BPO SERVICES INC company logo
Published 4 months ago

NETL BPO SERVICES INC is thrilled to announce job openings for the position of Customer Service Representative in the Muntinlupa area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At NETL BPO SERVICES INC, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with NETL BPO SERVICES INC.

Job Information

Company:NETL BPO SERVICES INC
Position:Customer Service Representative
Region:Metro Manila, Muntinlupa - Metro Manila
Education:Confidential
Salary:PHP 20.000 - PHP 25.000 per Month
Job Type:Full-time

Job Description

1. Ensure excellent service standards and maintain high customer satisfaction. Respond promptly to customer inquiries.

2. Handle complaints, provide solutions within time limits and follow up for resolution. Record customer interactions accurately and update account information for reports.

3. Guide customers through troubleshooting, using the company site or products/services.

4. Attract potential customers by answering queries, suggesting products/services.

5. Collaborate with accounts department in transactions accurately. Report and recommend products/services to management through analyzing customer needs.

6. Assist in training new employees on customer management policies.

Requirements:

  • Customer service experience required
  • Excellent English communication skills
  • Active listening and interpersonal skills
  • Comfortable in fast-paced environments
  • Shift work required
  • Willing to report onsite at Alabang office

Job Type: Full-time

Pay: Php20,00.00 – Php25,00.00 per month

Schedule:

  • Early shift

Supplemental pay types:

  • 13th month salary
  • Overtime pay
  • Performance bonus

Experience:

  • Customer Service Representative: 1 year (Required)

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Metro Manila
City Muntinlupa
Full Address Tower I, BD BPO Solutions Inc, Filinvest Marketing & Exhibit Office, Unit 1112 Entrata Urban, 2609 Civic Dr, Alabang, Muntinlupa, 1781, Philippines
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Company Information

NETL BPO SERVICES INC

NETL BPO SERVICES INC is a renowned Business Process Outsourcing (BPO) company based in the Philippines. With a strong focus on delivering exceptional customer service and operational excellence, NETL BPO SERVICES INC has established itself as a trusted partner for businesses worldwide. They offer a wide range of BPO services including customer support, technical assistance, data entry, and back-office solutions. Equipped with state-of-the-art technology and a highly skilled workforce, NETL BPO SERVICES INC ensures efficient and cost-effective solutions to meet the diverse needs of their clients.