Philippines Jobs

Customer Service Representative Jobs at Optum in Manila, Metro Manila

Optum company logo
Published 1 week ago

Optum is currently accepting applications for the position of Customer Service Representative in the Manila area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Optum operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Optum
Position:Customer Service Representative
Region:Manila - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.300 - PHP 44.000 per Month
Job Type:Full-time

Job Description

We are seeking a dedicated Customer Service Representative to join our team at Optum. The ideal candidate should possess excellent communication skills and a strong customer-centric approach.

Responsibilities include handling customer inquiries, resolving complaints, and ensuring customer satisfaction. The role requires a proactive attitude and the ability to work efficiently in a fast-paced environment.

  • Provide top-notch customer service via phone, email, and live chat.
  • Address customer concerns and escalate issues when necessary.
  • Maintain accurate records of interactions and transactions.
  • Collaborate with other team members to achieve overall customer service satisfaction goals.

If you are passionate about helping customers and problem-solving, we want to hear from you!

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Metro Manila
City Manila
Full Address Optum Global Solutions, Science Hub Tower 1, Turin St, Taguig, Metro Manila, Philippines
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Job Application Information

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Company Information

Optum

Optum is a leading health services and innovation company that operates in the Philippines. With a mission to help people live healthier lives and make the healthcare system work better for everyone, Optum provides a broad range of technology-enabled health services. Their solutions include health information technology, analytics, population health management, healthcare operations, and pharmacy care services. Optum is committed to improving healthcare outcomes, increasing access to quality care, and reducing costs for individuals, providers, employers, and health plans in the Philippines.