Philippines Jobs

Customer Service Representative Jobs at Pearson in Manila, Metro Manila

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Published 12 months ago

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Pearson is thrilled to announce job openings for the position of Customer Service Representative in the Manila area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Pearson, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Pearson.

Job Information

Company:Pearson
Position:Customer Service Representative
Region:Manila - Metro Manila, Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

A Customer Service Representative is responsible for providing excellent customer service and support to clients. This position requires effective communication skills, both verbal and written, as well as strong problem-solving abilities.

The key responsibilities of a Customer Service Representative include:

  • Handling customer inquiries via phone, email, or live chat
  • Assisting customers in resolving their issues or complaints
  • Providing product information and assistance to customers
  • Processing orders, returns, and exchanges
  • Ensuring customer satisfaction by going above and beyond to meet their needs

Applicants for this position should have a friendly and professional demeanor, as well as the ability to work effectively in a fast-paced environment. Prior experience in customer service or a related field is preferred, but not required.

If you are interested in the Customer Service Representative position, please send your CV and cover letter to [email address] before the deadline on [deadline date]. We look forward to hearing from you soon!

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Metro Manila
City Manila
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Company Information

Pearson

Pearson, a renowned global education company, has a significant presence in the Philippines. With a commitment to revolutionizing learning, Pearson offers a wide range of products and services that cater to the educational needs of students, teachers, and institutions. From textbooks and e-learning materials to digital assessments and personalized learning experiences, Pearson strives to enhance education effectiveness and improve outcomes. With its innovative approach and dedication to excellence, Pearson continues to shape the future of education in the Philippines and empower learners with the skills they need to succeed in a rapidly evolving world.