Philippines Jobs

Customer Service Representative Jobs at Premier Outsource Partners Inc. in Clark Freeport Zone, Central Luzon

Premier Outsource Partners Inc. company logo
Published 9 months ago

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Premier Outsource Partners Inc. is currently seeking applicants for the position of Customer Service Representative in the Clark Freeport Zone area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Premier Outsource Partners Inc. operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Premier Outsource Partners Inc.
Position:Customer Service Representative
Region:Central Luzon, Clark Freeport Zone - Central Luzon
Education:Confidential
Salary:PHP 14.100 - PHP 43.000 per Month
Job Type:Full-time

Job Description

Duties and Responsibilities:

  • Call leads within 24 hours of appointment being booked
  • Phone qualification on “Fixed On X” full arch implant surgery leads:
  1. Understand the challenges patients are dealing with, and the reason causing them to reach out to us
  2. How they propose to pay for the treatment
  3. If they are applying for finance, get enough information to complete a risk assessment when application for finance is lodged* (this will be implemented when we put our finance stream in place)
  4. Other information they’d like us to know
  • Prepare a summary report and email to practice ahead of the initial consultation
  • Confirm the consultation details:
    1. Date
    2. Time
    3. Location
  • Email a welcome pack to each person with important information
  • Perform other administrative tasks that may be assigned by the client
  • Skills & Experience:

    • Bachelor’s Degree Holder
    • With a minimum of 2 years customer service and admin experience
    • Great attention to detail & accurate recording
    • Excellent written and verbal English communication skills
    • Demonstrated ability to multitask, prioritize, and meet deadlines
    • Ability to identify problems and take corrective actions
    • Willing and able to work on-site

    Premier Benefits:

    • Work-life balance
    • Free barista-style coffee
    • Unlimited snacks and drinks
    • 2-to-3-week paid Christmas Holiday Break
    • Medical and Dental Insurance upon regularization
    • Leave credits convertible to cash at the end of the year
    • An opportunity to travel to Australia and meet your clients
    • Fun and amazing team
    • Career growth and development

    Job Type: Full-time

    Schedule:

    • 8-hour shift
    • Day shift
    • Flextime

    Experience:

    • Administrative: 2 years (Required)
    • Customer service: 2 years (Required)

    Application Requirements

    • Good physical and mental health
    • Minimum age 17 years
    • Discipline and adherence to time
    • Honest and responsible
    • Good character
    • Satisfaction in working and learning
    • For other requirements, please check through the application form.

    Company address

    Province Central Luzon
    City Clark Freeport Zone
    Full Address Premier Outsourcing, Pavilion 07 Berthaphil Clark Center Jose Abad Santos Avenue, Zone, Clark Freeport, Angeles, 2009 Pampanga, Philippines
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    Company Information

    Premier Outsource Partners Inc.

    Premier Outsource Partners Inc. is a trusted and renowned outsourcing company based in the Philippines. With our exceptional services and cutting-edge technology, we deliver top-notch outsourcing solutions to businesses worldwide. Our dedicated team of professionals provides a wide range of services including customer support, telemarketing, IT support, back-office operations, and more. We are committed to helping businesses optimize their operations, increase productivity, and achieve their goals. With a strong focus on client satisfaction and a track record of success, Premier Outsource Partners Inc. is the preferred partner for outsourcing needs.