Philippines Jobs

Customer Service Representative Jobs at Probe CX in Taguig, Metro Manila

Probe CX company logo
Published 7 hours ago

Probe CX is thrilled to announce job openings for the position of Customer Service Representative in the Taguig area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Probe CX, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Probe CX.

Job Information

Company:Probe CX
Position:Customer Service Representative
Region:Metro Manila, Taguig - Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

Probe CX is seeking a dedicated Customer Service Representative to interact with mobile customers through voice or live chat channels. Your role will include providing accurate information about plans and services, assisting with account management, troubleshooting issues, and handling billing concerns. You will support customers in activating or cancelling services, promoting self-service options, and documenting customer inquiries effectively.

We aim to deliver excellent customer experiences while adhering to company policies and schedules. Cross-selling and promoting other Probe CX products will also be a part of your responsibilities.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Taguig
Full Address Probe CX | The Curve, front of St. Luke's, The Curve Building BGC, 20th floor, 32nd Street, Cor 3rd Ave, Taguig, Philippines
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Company Information

Probe CX

Probe CX is a leading customer experience company based in the Philippines. With a team of dedicated professionals and advanced technological solutions, they specialize in providing exceptional and personalized customer service. From customer support to customer engagement, Probe CX helps businesses build stronger relationships with their clients. Their innovative approach focuses on understanding customer needs and delivering tailored solutions that exceed expectations. With a commitment to excellence and a deep understanding of the local market, Probe CX is driving a transformation in customer experience in the Philippines.