Customer Service Representative Jobs at Roymed Pharmaceutical in San Fernando, Pampanga
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Roymed Pharmaceutical is currently accepting applications for the position of Customer Service Representative in the San Fernando area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
Roymed Pharmaceutical operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | Roymed Pharmaceutical |
| Position: | Customer Service Representative |
| Region: | Pampanga, San Fernando - Pampanga |
| Education: | Confidential |
| Salary: | PHP 13.000 - PHP 14.200 per Month |
| Job Type: | Full-time |
Job Description
A Customer Service Representative is responsible for providing exceptional customer service to our clients. They will be the main point of contact for customers, assisting them with any inquiries, complaints, or issues they may have. The representative will handle a high volume of incoming calls and emails, ensuring each customer is treated with respect and receives prompt and accurate assistance.
Key qualifications for this position include excellent communication skills, both verbal and written, as well as the ability to remain calm and professional in high-pressure situations. The ideal candidate should have a strong customer-centric mindset and be able to empathize with customers to address their needs effectively. Additionally, proficiency in using customer service software and tools is preferred.
Responsibilities:
- Respond to customer inquiries via phone, email, or live chat
- Resolve customer complaints and issues in a timely manner
- Provide product and service information to customers
- Process and update customer accounts accurately
- Escalate unresolved customer issues to the appropriate department
If you are a motivated individual with excellent communication skills and a passion for delivering outstanding customer service, we would love to hear from you. Please send your CV and cover letter to [email protected] before the application deadline on [deadline date].
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Pampanga |
| City | San Fernando |
| Full Address | Roymed Pharmaceutical, Kalayaan Village, San Fernando, Pampanga, Philippines |
| Google Map | Google Map |
Job Application Information
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