Philippines Jobs

Customer Service Representative Jobs at SolutionCX, LLC in Laguna

SolutionCX, LLC company logo
Published 2 months ago

Company SolutionCX, LLC is offering job opportunities for the position of Customer Service Representative in the Laguna area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

SolutionCX, LLC operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:SolutionCX, LLC
Position:Customer Service Representative
Region:Laguna
Education:Confidential
Job Type:Full-time

Job Description

This is a remote position at SolutionCX, LLC.

Position Overview:

As a Customer Service Representative, you will be the first point of contact for our customers. Your strong English communication skills and sales experience will be essential in handling both inbound and outbound calls, resolving customer issues, and driving sales growth.

Key Responsibilities:

  • Handle calls professionally, providing exceptional customer service.
  • Promote and upsell company products and services.
  • Address customer inquiries and complaints efficiently.
  • Document interactions accurately in our CRM system.
  • Collaborate with team members to improve customer experiences.
  • Meet and exceed performance metrics and sales targets.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Region Laguna
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Job Application Information

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Company Information

SolutionCX, LLC

SolutionCX, LLC is a leading provider of customer experience solutions based in the Philippines. The company specializes in delivering innovative technology and personalized services to enhance client interactions and drive business growth. With a team of dedicated professionals, SolutionCX focuses on creating seamless customer journeys across various industries. Their commitment to excellence and continuous improvement positions them as a trusted partner for businesses seeking to elevate their customer service standards.