CUSTOMER SERVICE REPRESENTATIVE Jobs at STARTEK in Pasig, Metro Manila
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STARTEK is currently accepting applications for the position of CUSTOMER SERVICE REPRESENTATIVE in the Pasig area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
STARTEK operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | STARTEK |
| Position: | CUSTOMER SERVICE REPRESENTATIVE |
| Region: | Metro Manila, Pasig - Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.100 - PHP 43.000 per Month |
| Job Type: | Full-time |
Job Description
•Responds to customer inquiries regarding service, billing, equipment, features, activations, and/or changes to account information taken via telephone, mailings, fax, or e-mail.
•Utilizes computer/on-line guidelines in responding to customer inquiries.
•Informs customers about services available and assesses customer needs.•Handles customer problems related to product function or the replacement of defective parts.
•Completes, processes, and maintains applicable paperwork and records.
•Gathers information, researches/resolves inquiries and logs customer calls.
•Strives to resolve customer issues on the first call without having to transfer callers.
•Follows escalation procedures as needed.
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Metro Manila |
| City | Pasig |
| Full Address | H3PG+QVV Startek, Frontera Dr, Pasig, 1609 Kalakhang Maynila, Philippines |
| Google Map | Google Map |
Job Application Information
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