Philippines Jobs

Customer Service Representative Jobs at Sutherland Global Services in Biñan City, Laguna (province)

Sutherland Global Services company logo
Published 6 months ago

This job vacancy has been posted for more than 180 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

Sutherland Global Services is currently accepting applications for the position of Customer Service Representative in the Biñan City area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Sutherland Global Services operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Sutherland Global Services
Position:Customer Service Representative
Region:Biñan City - Laguna (province), Laguna (province)
Education:Confidential
Job Type:Full-time

Job Description

We are looking for a dedicated Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for customers, handling inquiries, complaints, and providing information about our products and services.

Responsibilities:

  • Answering customer inquiries via phone, email, and live chat
  • Resolving customer complaints and issues in a timely manner
  • Providing information about products and services
  • Processing orders, returns, and exchanges

Requirements:

  • Excellent communication skills
  • Customer-oriented and able to handle difficult situations professionally
  • Ability to multitask and prioritize workload
  • Previous experience in customer service is a plus

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Laguna (province)
City Biñan City
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Job Application Information

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Company Information

Sutherland Global Services

Sutherland Global Services is a leading business process outsourcing company with a strong presence in the Philippines. Known for providing top-notch customer service, technical support, and back-office solutions, Sutherland offers a wide range of services to various industries. With state-of-the-art facilities and a skilled workforce, the company helps clients enhance their operational efficiency and customer satisfaction. Sutherland Global Services in the Philippines plays a key role in the outsourcing industry, contributing to the country’s economy and providing employment opportunities to many Filipinos.