Philippines Jobs

Customer Service Representative / Technical Support Representative Jobs at TELUS International in Taguig, Metro Manila

TELUS International company logo
Published 4 months ago

TELUS International is currently seeking applicants for the position of Customer Service Representative / Technical Support Representative in the Taguig area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

TELUS International operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:TELUS International
Position:Customer Service Representative / Technical Support Representative
Region:Metro Manila, Taguig - Metro Manila
Education:Confidential
Salary:PHP 14.300 - PHP 44.000 per Month
Job Type:Full-time

Job Description

Salary: Php 22,670 per month

Location: McKinley West, Taguig City

Responsibilities:

  • Respond to technical inquiries
  • Verify and update account information
  • Review escalation/disputes and KPIs
  • Net Promoter Score tracking
  • Qualifications:
    • 6 months call center experience required
    • Good communication and computer skills
    • Willingness to work onsite in McKinley West

Perks & Benefits:

  • Program Incentives and Night Differential
  • Free Shuttle Service and Gym Access
  • SL/VL Credits, Birthday Leave

Hiring Process:

  • One-day hiring process for walk-in applicants
  • Visit us at Le Grand Ave, BGC, Taguig City
  • Monday to Friday (except holidays), 12nn-5pm

Job Types: Full-time, Permanent

Pay: Php 22,670.00 per month

Benefits:

  • Free parking, Gym membership
  • Health and life insurance

Schedule:

  • 8-hour shift, Rotational shift

Supplemental Pay:

  • 13th month salary, Overtime pay, Performance bonus

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Metro Manila
City Taguig
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Company Information

TELUS International

TELUS International is a renowned global customer experience and business process outsourcing (BPO) company with a strong presence in the Philippines. With over 16,00 employees, the company is dedicated to delivering exceptional customer service and support across various industries. TELUS International Philippines offers a wide range of services, including technical support, sales, customer care, and digital services. They prioritize employee well-being and continuously invest in training and development programs, resulting in a highly skilled workforce. TELUS International’s commitment to client satisfaction and creating meaningful connections sets them apart in the BPO industry.