Philippines Jobs

Customer Service Representative Jobs at Thomson Reuters in Manila, Philippines

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Published 9 months ago

This job vacancy has been posted for more than 180 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

Thomson Reuters is currently accepting applications for the position of Customer Service Representative in the Manila area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Thomson Reuters operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Thomson Reuters
Position:Customer Service Representative
Job Location Type:Hybrid
Region:Manila - Philippines, Philippines
Education:Confidential
Salary:PHP 14.300 - PHP 44.000 per Month
Job Type:Full-time

Job Description

We are currently seeking a highly motivated and friendly individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing them with exceptional service and resolving any issues or inquiries they may have.

Responsibilities:

  • Handle customer inquiries via phone, email, and chat
  • Provide accurate and timely information to customers
  • Assist customers with product orders, returns, and exchanges
  • Troubleshoot and resolve customer complaints
  • Build strong relationships with customers

Qualifications:

  • Excellent communication and interpersonal skills
  • Ability to remain calm and composed in challenging situations
  • Strong problem-solving skills
  • Previous customer service experience is a plus

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Philippines
City Manila
Full Address Thomson Reuters, 20th Floor, Ayala Life - FGU Center, 6811, Ayala Avenue, Makati, 1226 Metro Manila, Philippines
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Company Information

Thomson Reuters

Thomson Reuters is a leading global provider of news, information, and technology solutions. With a presence in the Philippines, Thomson Reuters has established itself as a key player in the country’s business and financial industry. The company offers a wide range of products and services, including data analytics, legal research, and financial software. Its operations in the Philippines provide employment opportunities for skilled professionals and contribute to the development of the local economy. Thomson Reuters maintains its reputation as a trusted source of accurate and reliable information in the region.