Customer Service Representative Jobs at Toovem Philippines OPC in Makati, Metro Manila
Company Toovem Philippines OPC is offering job opportunities for the position of Customer Service Representative in the Makati area. The job type available is Full-time.
We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.
Toovem Philippines OPC operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | Toovem Philippines OPC |
| Position: | Customer Service Representative |
| Region: | Makati - Metro Manila, Metro Manila |
| Education: | Confidential |
| Salary: | PHP 28.000 - PHP 35.000 per Month |
| Job Type: | Full-time |
Job Description
Job Role:
The primary responsibility of the Customer Service Representative is in charge of all works with clients who have complaints, orders, inquiries or require information about products/services purchased from the company. They also provide solutions that fit those individualized situations and prioritize the customers’ needs at each step of the process.
Responsibilities:
· Answer all incoming calls promptly.
· Handling customer complaints and resolving issues.
· Master the art of active listening to understand customer needs and tailor solutions accordingly.
· Respond to customer queries in a timely and accurate way.
· Keeping accurate records and document customer service actions and discussions.
· Navigate complex scenarios with grace and empathy, ensuring customer satisfaction.
Qualifications:
· Graduate or Undergraduate of any course.
· Previous experience working with international account is desirable.
· Excellent communication skills both verbal and written.
· Excellent customer service and people skills.
· Strong organizational abilities and attention to detail.
· Strong problem-solving skills
· Strong analytical skills
· Decisiveness, collaboration, flexibility and adaptability.
· Ability and willingness to work on-site on a night shift period.
Job Type: Full-time
Pay: Php28,00.00 – Php35,00.00 per month
Benefits:
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Schedule:
- Evening shift
Supplemental pay types:
- 13th month salary
- Overtime pay
Education:
- Junior High School (Preferred)
Experience:
- Customer Service Representative: 2 years (Preferred)
Language:
- English (Preferred)
Expected Start Date: 06/21/2024
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Metro Manila |
| City | Makati |
| Full Address | Tllcm, Opc, 112 Legazpi Street, Legazpi Village, Makati, Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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