Philippines Jobs

Customer Service Representative Jobs at Transcom in Pasig, Metro Manila

Transcom company logo
Published 11 months ago

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Company Transcom is offering job opportunities for the position of Customer Service Representative in the Pasig area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

Transcom operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Transcom
Position:Customer Service Representative
Region:Metro Manila, Pasig - Metro Manila
Education:Confidential
Salary:PHP 21.000 - PHP 29.000 per Month
Job Type:Full-time

Job Description

A Customer Service Representative is responsible for providing exceptional service to customers, addressing their inquiries, and resolving any issues they may encounter. As a Customer Service Representative, you will be the primary point of contact for customers, ensuring their satisfaction and loyalty.

Your key responsibilities will include:

  • Answering customer inquiries promptly and efficiently
  • Resolving customer complaints or issues in a professional manner
  • Providing product or service information to customers
  • Assisting customers with placing orders or processing returns
  • Maintaining accurate records of customer interactions and transactions

To excel in this role, you need excellent communication skills, both verbal and written. You should be patient, empathetic, and able to handle challenging situations with a calm and professional attitude. Previous customer service experience and knowledge of CRM software are advantageous.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Metro Manila
City Pasig
Full Address Transcom Center - Pasig, Verde Compound, Frontera, Las Fiestas, Pasig, 1604 Metro Manila, Filipinas
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Job Application Information

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Company Information

Transcom

Transcom is a leading global outsourcing company with a strong presence in the Philippines. With state-of-the-art facilities and a highly skilled workforce, Transcom provides exceptional customer experience solutions to a wide range of industries. By leveraging advanced technology and personalized strategies, Transcom helps businesses enhance customer satisfaction, increase operational efficiency, and drive brand loyalty. With its commitment to innovation and excellence, Transcom Philippines continues to be a trusted partner for companies seeking to deliver outstanding customer service and achieve business growth.