Customer Service Representative Jobs at TTEC in Pampanga, Central Luzon
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Company TTEC is offering job opportunities for the position of Customer Service Representative in the Pampanga area. The job type available is Contract.
We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.
TTEC operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | TTEC |
| Position: | Customer Service Representative |
| Region: | Central Luzon, Pampanga - Central Luzon |
| Education: | Confidential |
| Salary: | PHP 14.500 - PHP 30.000 per Month |
| Job Type: | Contract |
Job Description
A Customer Service Representative (CSR) is responsible for handling customer inquiries, complaints, and requests. They are the primary point of contact between the company and its customers, ensuring customer satisfaction and providing exceptional service.
Key responsibilities include:
- Answering phone calls and emails from customers, addressing their concerns professionally and promptly.
- Resolving customer complaints and issues by investigating the problem, identifying solutions, and following up to ensure resolution.
- Providing accurate product information and assistance to customers.
- Processing orders, returns, and exchanges.
- Maintaining customer records and updating the database with new information.
- Building rapport and maintaining good relationships with customers.
Requirements:
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities.
- Ability to multitask and prioritize tasks effectively.
- Attention to detail and ability to work under pressure.
- Previous customer service experience is preferred, but not required.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Central Luzon |
| City | Pampanga |
| Full Address | TTEC Clark, Ground Floor, BPO Building 1, SM City Clark, IT Park, M.A Manuel A. Roxas Hwy, Angeles, Pampanga, Philippines |
| Google Map | Google Map |
Job Application Information
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