Customer Service Representative Jobs at TTEC in Quezon City, Metro Manila
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Company TTEC is offering job opportunities for the position of Customer Service Representative in the Quezon City area. The job type available is Full-time.
We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.
TTEC operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | TTEC |
| Position: | Customer Service Representative |
| Region: | Metro Manila, Quezon City - Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.700 - PHP 45.000 per Month |
| Job Type: | Full-time |
Job Description
A Customer Service Representative is responsible for providing excellent customer service and support to ensure customer satisfaction. They act as a primary point of contact for customers, handling inquiries, complaints, and resolving issues in a professional and timely manner.
Key responsibilities:
- Answering customer inquiries through various communication channels (phone, email, chat)
- Assisting customers with product information, order status, and technical support
- Handling and resolving customer complaints and issues
- Ensuring customer satisfaction and retention
- Escalating complex issues to appropriate departments
- Maintaining accurate customer records and documentation
Requirements:
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to multi-task and work under pressure
- Attention to detail and accuracy
- Previous customer service experience is a plus
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Metro Manila |
| City | Quezon City |
| Full Address | TTEC Novaliches, Level 1 & 2, Main Mall, Robinsons Novaliches, Quirino Highway, Brgy, Novaliches, Quezon City, Metro Manila, Filipinas |
| Google Map | Google Map |
Job Application Information
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