Philippines Jobs

Customer Service Representative Jobs at TTEC in Santa Rosa City, Laguna

TTEC company logo
Published 11 months ago

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Company TTEC is offering job opportunities for the position of Customer Service Representative in the Santa Rosa City area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

TTEC operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:TTEC
Position:Customer Service Representative
Region:Laguna, Santa Rosa City - Laguna
Education:Confidential
Salary:PHP 14.500 - PHP 30.000 per Month
Job Type:Full-time

Job Description

A Customer Service Representative is responsible for providing assistance and support to customers who have queries or problems with a company’s products or services. Key responsibilities include:

  • Answering phone calls and responding to customer inquiries.
  • Resolving customer complaints and issues in a timely and effective manner.
  • Providing information about products and services to customers.
  • Keeping accurate records of customer interactions and transactions.
  • Ensuring customer satisfaction by going above and beyond to meet their needs.

Requirements:

  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities.
  • Ability to handle difficult customers with patience and professionalism.
  • Good knowledge of company products or services.
  • Ability to work well in a team and adapt to a fast-paced environment.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Laguna
City Santa Rosa City
Full Address 2nd Level, TTEC Santa Rosa, Robinsons Place, Old National Hi-Way, Santa Rosa, 4026 Laguna, Filipinas
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Company Information

TTEC

TTEC is a renowned company that specializes in delivering exceptional customer experience solutions. Operating in the Philippines, TTEC offers a wide range of services, including customer support, technical assistance, sales, and more. With a strong focus on digital transformation, TTEC leverages cutting-edge technologies and industry expertise to help businesses improve their customer interactions and drive growth. Committed to delivering world-class services, TTEC Philippines ensures customer satisfaction through highly skilled professionals, advanced analytics, and personalized solutions. As a trusted partner for global brands, TTEC continues to shape the customer experience landscape in the Philippines.