Philippines Jobs

Customer Service Representative (with E-Com account exp) Jobs at Outsource Plug in Makati, Metro Manila

Outsource Plug company logo
Published 7 months ago

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Outsource Plug is thrilled to announce job openings for the position of Customer Service Representative (with E-Com account exp) in the Makati area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Outsource Plug, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Outsource Plug.

Job Information

Company:Outsource Plug
Position:Customer Service Representative (with E-Com account exp)
Region:Makati - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.000 - PHP 45.000 per Month
Job Type:Full-time

Job Description

We are hiring a Customer Service Representative with E-Com account experience at Outsource Plug. The CSR will handle customer inquiries, resolve issues, and ensure satisfaction.

Responsibilities:

  • Maintain positive attitude towards customers.
  • Respond promptly to inquiries through multiple channels.
  • Acknowledge and resolve complaints.
  • Process orders and requests efficiently.
  • Provide feedback on customer service process and manage junior team members.

Requirements:

  • Proven customer support experience.
  • Strong phone handling and listening skills.
  • Familiarity with CRM systems.
  • Excellent communication and multitasking abilities.

Interested?

Apply here: Application Form

Job Type: Full-time

Salary: Php20,00.00 – Php40,00.00 per month

Benefits:

  • Work from home

Schedule:

  • 8-hour shift

Supplemental pay types:

  • Overtime pay
  • Performance bonus
  • Yearly bonus

Application Question(s):

  • What CRM and call tools do you use?

Experience:

  • Customer Service Representative: 2 years (Required)
  • Retail/E-com account: 1 year (Required)

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Makati
Full Address DevOps Outsourcing Inc, Salcedo Village, Makati Avenue Pacific Star Building, 1226 Sen. Gil J. Puyat Ave Pacific Star Bldg, Makati, 1229 Metro Manila, Philippines
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Company Information

Outsource Plug

Outsource Plug is a renowned outsourcing company based in the Philippines, offering top-notch services to businesses worldwide. With a team of highly skilled professionals, they provide an array of solutions including customer support, virtual assistance, IT outsourcing, and more. Equipped with state-of-the-art technology and a client-centric approach, Outsource Plug ensures quality, cost-effective, and scalable outsourcing solutions tailored to meet their clients’ specific needs. Their dedication to excellence and commitment to delivering exceptional results has made them a trusted partner for outsourcing requirements, enabling businesses to streamline operations and achieve sustainable growth.