Customer Service RepresentativeProduct Support Associate Jobs at Thomson Reuters Philippines in Taguig, Metro Manila
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Welcome to our job portal, where Thomson Reuters Philippines is offering exciting employment opportunities for the position of Customer Service RepresentativeProduct Support Associate in the Taguig area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Thomson Reuters Philippines, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with Thomson Reuters Philippines. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | Thomson Reuters Philippines |
| Position: | Customer Service RepresentativeProduct Support Associate |
| Job Location Type: | Hybrid |
| Region: | Metro Manila, Taguig - Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.300 - PHP 44.000 per Month |
| Job Type: | Full-time |
Job Description
Are you a customer-oriented individual with excellent communication and problem-solving skills? We have an exciting job opportunity for you as a Customer Service Representative – Product Support Associate!
In this role, you will be responsible for providing exceptional customer service to our valued clients. As a Product Support Associate, you will assist customers with inquiries, troubleshoot any issues they may encounter, and guide them through product features and functionalities.
Key Responsibilities:
- Handle incoming customer calls, emails, and live chats in a professional and friendly manner
- Listen attentively to customer concerns and provide appropriate solutions
- Document and update customer records with accurate information
- Collaborate with other teams to resolve complex customer issues
- Upsell and cross-sell products or services to increase customer satisfaction
Requirements:
- Prior experience in customer service or a related field is preferred
- Exceptional verbal and written communication skills
- Ability to multitask and prioritize tasks effectively
- Strong problem-solving and decision-making abilities
- Familiarity with CRM systems and customer support software is a plus
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Metro Manila |
| City | Taguig |
| Full Address | Thomson Reuters, 9 &10/F 20 Upper McKinley Road, McKinley Hill Dr, Taguig, 1634, Philippines |
| Google Map | Google Map |
Job Application Information
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