Philippines Jobs

Customer Service Specialist – Bilingual in Spanish and English Jobs at HelpGrid in Angeles, Pampanga

HelpGrid company logo
Published 2 months ago

HelpGrid is currently accepting applications for the position of Customer Service Specialist - Bilingual in Spanish and English in the Angeles area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

HelpGrid operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:HelpGrid
Position:Customer Service Specialist - Bilingual in Spanish and English
Region:Angeles - Pampanga, Pampanga
Education:Confidential
Salary:PHP 50.000 - per Month
Job Type:Full-time

Job Description

Join our team at HelpGrid as a Customer Service Specialist! You will be the front line representative for our customers, delivering world-class service to ensure their happiness.

Main Responsibilities:

  • Maintain a positive and professional attitude.
  • Assist customers with product knowledge.
  • Respond promptly to inquiries and resolve complaints.
  • Keep records of interactions and provide feedback.
  • Ensure customer satisfaction and support.

Qualifications:

  • 2 years of call center experience.
  • Fluent in English and Spanish.
  • Excellent verbal and written communication skills.

Job Type: Full-time

Pay: Php50,00/month

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Pampanga
City Angeles
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Job Application Information

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Company Information

HelpGrid

HelpGrid is a leading tech company in the Philippines specializing in providing innovative solutions for customer service and support. With a dedicated team of experts, HelpGrid offers cutting-edge technology to enhance customer experience and streamline operations. Their services include AI-powered chatbots, CRM integration, and multichannel support. HelpGrid is committed to helping businesses thrive in the digital age through efficient and tailored customer care solutions.