Customer Service Specialist – Billing & Retention Jobs at Bill Gosling Outsourcing in McKinley, Metro Manila
Bill Gosling Outsourcing is currently seeking applicants for the position of Customer Service Specialist - Billing & Retention in the McKinley area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
Bill Gosling Outsourcing operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | Bill Gosling Outsourcing |
| Position: | Customer Service Specialist - Billing & Retention |
| Region: | McKinley - Metro Manila, Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.700 - PHP 45.000 per Month |
| Job Type: | Full-time |
Job Description
We are seeking a Customer Service Specialist focused on billing inquiries and customer retention. You will resolve account issues, explain invoices, process payments, and manage disputes with empathy and accuracy.
- Handle billing cases and assess churn indicators
- Execute retention offers and collaborate with finance and product teams
- Maintain precise records, KPIs, and CRM/billing system data
Ideal candidates have 2+ years in billing or retention roles, strong communication and problem-solving skills, excellent attention to detail, and a customer-first, target-driven attitude.
Benefit
- Recognition and performance awards
- Skill development
- Work-life balance
- Professional networking opportunities
- Access to the latest technology
- Collaborative work environment
- Professional training
- Opportunities for promotion
- Valuable work experience
- Opportunities to contribute to business growth
Application Requirements
- Able to Work Under Pressure
- Physically and Mentally Healthy
- Minimum Education of High School Diploma
- Good Communication Skills
- Able to Work in a Team
- Experience in the Related Field (Preferred)
- Minimum Age of 18 Years
- Willing to Be Placed in the Designated Work Location
- No Criminal Record
Company address
| Province | Metro Manila |
| City | McKinley |
| Google Map | Google Map |
Job Application Information
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