Philippines Jobs

Customer Service Specialist – Billing & Retention Jobs at Bill Gosling Outsourcing in McKinley, Metro Manila

Bill Gosling Outsourcing company logo
Published 7 hours ago

Bill Gosling Outsourcing is currently seeking applicants for the position of Customer Service Specialist - Billing & Retention in the McKinley area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Bill Gosling Outsourcing operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Bill Gosling Outsourcing
Position:Customer Service Specialist - Billing & Retention
Region:McKinley - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.700 - PHP 45.000 per Month
Job Type:Full-time

Job Description

We are seeking a Customer Service Specialist focused on billing inquiries and customer retention. You will resolve account issues, explain invoices, process payments, and manage disputes with empathy and accuracy.

  • Handle billing cases and assess churn indicators
  • Execute retention offers and collaborate with finance and product teams
  • Maintain precise records, KPIs, and CRM/billing system data

Ideal candidates have 2+ years in billing or retention roles, strong communication and problem-solving skills, excellent attention to detail, and a customer-first, target-driven attitude.

Benefit

  • Recognition and performance awards
  • Skill development
  • Work-life balance
  • Professional networking opportunities
  • Access to the latest technology
  • Collaborative work environment
  • Professional training
  • Opportunities for promotion
  • Valuable work experience
  • Opportunities to contribute to business growth

Application Requirements

  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Able to Work in a Team
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location
  • No Criminal Record

Company address

Province Metro Manila
City McKinley
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Company Information

Bill Gosling Outsourcing

Bill Gosling Outsourcing is a leading business process outsourcing company based in the Philippines. With a team of highly skilled professionals, they provide exceptional customer service, financial services, and accounts receivable management solutions to clients worldwide. With extensive experience and state-of-the-art technology, they ensure optimized processes and improved customer experience. Committed to delivering measurable results and driving growth for their clients, Bill Gosling Outsourcing is a trusted partner in the outsourcing industry.