Philippines Jobs

Customer Service Specialist for Local (Tagalog Account) – Non-Voice Jobs at SapientBPO – Novaliches in Makati, Metro Manila

SapientBPO - Novaliches company logo
Published 11 months ago

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SapientBPO - Novaliches is currently seeking applicants for the position of Customer Service Specialist for Local (Tagalog Account) - Non-Voice in the Makati area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

SapientBPO - Novaliches operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:SapientBPO – Novaliches
Position:Customer Service Specialist for Local (Tagalog Account) - Non-Voice
Region:Makati - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.500 - PHP 30.000 per Month
Job Type:Full-time

Job Description

One-day hiring process. Earn up to 27k monthly. We are looking for candidates with IT Support Specialist working experience for our Technical Account prior in our Metro sites. Limited slots available, submit your application now.

What’s in Sapient Global Careers?

For regular employees, we offer an industry-leading benefits package that includes:

  • Competitive Salary
  • Opportunity for rapid career growth for Top Performers
  • HMO with 2 free beneficiaries on Day One
  • Shift Schedule (Day shift/Mid shift/Night shift)
  • Pioneer, Non-voice, and Easy Accounts Available
  • Free Coffee and Biscuits in the office
  • Retirement/Life Insurance for Qualified Staff
  • Incentives and Signing Bonuses & other Premium Benefits for you to enjoy.

Job Responsibilities:

  • Follow standard operations and procedures.
  • Recognize and escalate priority problems in accordance with Client standards.
  • Ensure one call resolution prioritizing customer satisfaction.
  • Perform basic troubleshooting when necessary.

Qualifications:

  • With or without BPO Experience
  • At least High School Graduate (Old curriculum) / ALS Graduate
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work

Job Type: Full-time

Salary: Php18,00.00 – Php25,00.00 per month

Benefits:

  • Health insurance
  • Life insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Monday to Friday
  • Weekends

Supplemental pay types:

  • Commission pay

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Metro Manila
City Makati
Full Address 3rd floor, Sapient Global Services, Lemon Square Building, Quezon City, 1105 Metro Manila, Filipinas
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Company Information

SapientBPO – Novaliches

SapientBPO – Novaliches is a renowned business process outsourcing company located in the Philippines. With a strong focus on providing exceptional customer service, they offer a wide range of outsourcing solutions to businesses across various industries. Their dedicated team of professionals is committed to delivering high-quality services such as customer support, technical support, data entry, and more. SapientBPO – Novaliches stands out for their state-of-the-art facilities, advanced technology, and a skilled workforce, ensuring seamless operations and maximum client satisfaction.