CUSTOMER SERVICE SPECIALIST Jobs at Madcafe in Quezon City, Metro Manila
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Madcafe is currently seeking applicants for the position of CUSTOMER SERVICE SPECIALIST in the Quezon City area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
Madcafe operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | Madcafe |
| Position: | CUSTOMER SERVICE SPECIALIST |
| Region: | Metro Manila, Quezon City - Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.700 - PHP 45.000 per Month |
| Job Type: | Full-time |
Job Description
A Customer Service Specialist is responsible for providing exceptional and personalized service to our valued customers. They are the frontliners who handle inquiries, complaints, and provide assistance regarding our products or services.
The ideal candidate for this position should possess excellent communication and problem-solving skills. They must be patient, friendly, and able to remain calm under pressure. A strong attention to detail and the ability to multi-task are also crucial.
Key responsibilities:
- Responding to customer inquiries via phone, email, or chat in a timely and professional manner.
- Resolving customer complaints or issues, ensuring customer satisfaction.
- Providing product information, troubleshooting assistance, and guidance to customers.
- Managing and updating customer accounts and records.
- Collaborating with other departments to resolve complex customer issues.
If you are a dedicated individual with a passion for delivering excellent customer service, we would love to hear from you.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Metro Manila |
| City | Quezon City |
| Full Address | Madcafe PH, Brgy 19 Congressional Ave, Quezon City, Philippines |
| Google Map | Google Map |
Job Application Information
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