Philippines Jobs

Customer Service Specialist Jobs at Teleperformance Philippines in Quezon City, Metro Manila

Teleperformance Philippines company logo
Published 10 months ago

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Company Teleperformance Philippines is offering job opportunities for the position of Customer Service Specialist in the Quezon City area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

Teleperformance Philippines operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Teleperformance Philippines
Position:Customer Service Specialist
Region:Metro Manila, Quezon City - Metro Manila
Education:Confidential
Salary:PHP 14.700 - PHP 45.000 per Month
Job Type:Full-time

Job Description

Overview:
Our Customer Service Representatives and Technical Support Representatives are vital members of our company. You will field customer inquiries and provide solutions that help create excellent customer experiences. You will have the chance to work in a highly collaborative and engaging environment that provides dynamic interactions with different cultures as well as opportunities to grow your potential and develop your career.
Responsibilities:
  • Handle and carefully respond to all customer inquiries via inbound calls and email
  • Provide excellent customer service through active listening
  • Work with confidential customer information in a secure manner
  • Aim to resolve issues on the first call by being proactive
  • Appropriately and adequately communicate with customers
Qualifications:
  • Filipino citizen or with equivalent legal status
  • Proven oral and written English communication skills
  • Strong logic and problem-solving skills
  • Availability to work in various shifts
  • Skill in using Windows operating systems
  • Organization and work prioritization skills

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Quezon City
Full Address Teleperformance Fairview, 2/F New Annex SM City Fairview, Quezon City, Metro Manila, Philippines
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Company Information

Teleperformance Philippines

Teleperformance Philippines is a leading outsourcing company that brings together people and businesses in the Philippines. With its commitment to delivering exceptional customer experiences, the company offers various services, including customer support, technical support, sales, and telemarketing. Teleperformance Philippines is known for its state-of-the-art facilities, talented workforce, and innovative solutions that help businesses thrive in today’s competitive market. With a strong presence in the Philippines, the company continues to provide outstanding services, making it a trusted partner for companies looking to establish a strong customer base and drive growth in the region.