Philippines Jobs

Customer ServiceNon Voice AgentNewbie FriendlyEmail/Chat Jobs at Caldwell in Makati, Metro Manila

Caldwell company logo
Published 11 months ago

This job vacancy has been posted for more than 180 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

Caldwell is thrilled to announce job openings for the position of Customer ServiceNon Voice AgentNewbie FriendlyEmail/Chat in the Makati area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Caldwell, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Caldwell.

Job Information

Company:Caldwell
Position:Customer ServiceNon Voice AgentNewbie FriendlyEmail/Chat
Region:Makati - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.100 - PHP 43.000 per Month
Job Type:Full-time

Job Description

What’s in Caldwell Communications?

For regular employees, we offer an industry-leading benefits package that includes:

  • Competitive Salary
  • Opportunity for rapid career growth for Top Performers
  • HMO with 2 free beneficiaries on Day One
  • Shift Schedule (Day shift/Mid shift/Night shift)
  • Pioneer, Non-voice, and Easy Accounts Available
  • Free Coffee and Biscuits in the office
  • Retirement/Life Insurance for Qualified Staff
  • Incentives and Signing Bonuses & other Premium Benefits for you to enjoy.

Job Responsibilities:

  • Follow standard operations and procedures.
  • Recognize and escalate priority problems in accordance with Client standards.
  • Ensure one call resolution prioritizing customer satisfaction.
  • Perform basic troubleshooting when necessary.

Qualifications:

  • With or without BPO Experience
  • At least High School Graduate (Old curriculum) / ALS Graduate
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE

Give us a ring, and let’s talk about how we can help you.

Job Type: Full-time

Salary: Up to Php 30,00.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Free parking
  • Health insurance
  • Life insurance
  • On-site parking
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Schedule:

  • 8-hour shift

Supplemental pay types:

  • 13th-month salary

Education:

  • Senior High School (Preferred)

Language:

  • English (Preferred)

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Makati
Full Address Caldwell Communications, West Insula, 135 West Ave, Project 7, Quezon City, 1105 Metro Manila, Philippines
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Company Information

Caldwell

Caldwell is a leading company in the Philippines that specializes in providing innovative business solutions. With a diverse range of services including consulting, outsourcing, and technology solutions, Caldwell helps businesses accelerate their growth and achieve their goals. Known for its exceptional customer service and expertise, Caldwell is committed to delivering tailored solutions that address the unique needs of each client. With a strong presence in the Philippines market, Caldwell continues to be a trusted partner for businesses looking to optimize their operations and drive success.