Philippines Jobs

Customer ServiceNon Voice AgentNewbie FriendlyEmail/Chat Jobs at Caldwell in Pasig, Metro Manila

Caldwell company logo
Published 10 months ago

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Caldwell is currently seeking applicants for the position of Customer ServiceNon Voice AgentNewbie FriendlyEmail/Chat in the Pasig area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Caldwell operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Caldwell
Position:Customer ServiceNon Voice AgentNewbie FriendlyEmail/Chat
Region:Metro Manila, Pasig - Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

What’s in Caldwell Communications?

For regular employees, we offer an industry-leading benefits package that includes:

  • Competitive Salary
  • Opportunity for rapid career growth for Top Performers
  • HMO with 2 free beneficiaries on Day One
  • Shift Schedule (Day shift/Mid shift/Night shift)
  • Pioneer, Non-voice, and Easy Accounts Available
  • Free Coffee and Biscuits in the office
  • Retirement/Life Insurance for Qualified Staff
  • Incentives and Signing Bonuses & other Premium Benefits for you to enjoy

Job Responsibilities:

  • Follow standard operations and procedures
  • Recognize and escalate priority problems in accordance with Client standards
  • Ensure one call resolution prioritizing customer satisfaction
  • Perform basic troubleshooting when necessary

Qualifications:

  • With or without BPO Experience
  • At least High School Graduate (Old curriculum) / ALS Graduate
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE

Give us a ring, and let’s talk about how we can help you.

Job Type: Full-time

Salary: Up to Php30,00.00 per month

Benefits:

  • Additional leave
  • Company car
  • Company Christmas gift
  • Company events
  • Free parking
  • Health insurance
  • Life insurance
  • On-site parking
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Schedule:

  • 8 hour shift

Supplemental pay types:

  • 13th month salary
  • Overtime pay
  • Performance bonus

Education:

  • Senior High School (Preferred)

Language:

  • English (Preferred)

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Metro Manila
City Pasig
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Job Application Information

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Company Information

Caldwell

Caldwell is a leading company in the Philippines that specializes in providing innovative business solutions. With a diverse range of services including consulting, outsourcing, and technology solutions, Caldwell helps businesses accelerate their growth and achieve their goals. Known for its exceptional customer service and expertise, Caldwell is committed to delivering tailored solutions that address the unique needs of each client. With a strong presence in the Philippines market, Caldwell continues to be a trusted partner for businesses looking to optimize their operations and drive success.