Philippines Jobs

Customer Solutions Officer Jobs at Citi in Taguig, Metro Manila

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Published 6 months ago

This job vacancy has been posted for more than 180 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

Citi is currently seeking applicants for the position of Customer Solutions Officer in the Taguig area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Citi operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Citi
Position:Customer Solutions Officer
Region:Metro Manila, Taguig - Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

As a Customer Solutions Officer, you will be responsible for providing excellent customer service and resolving issues efficiently. You will handle customer inquiries, complaints, and requests through various channels such as phone, email, or in-person interactions.

Key responsibilities include understanding customer needs, identifying solutions, and ensuring customer satisfaction. Additionally, you will collaborate with internal teams to address complex issues and improve overall customer experience.

Strong communication skills, problem-solving abilities, and a customer-centric approach are essential for this role. Prior experience in customer service or a related field is preferred.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Taguig
Full Address Citi Plaza, 34th St, Taguig, Metro Manila, Philippines
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Company Information

Citi

Citi is a leading global bank that operates in the Philippines. With a strong presence in the country, Citi provides a wide range of financial services to individuals, corporations, and institutions. It offers banking, lending, investment, and wealth management solutions, catering to the diverse needs of its clients. Citi’s commitment to innovation, customer service, and sustainable growth has established it as a trusted partner in the Philippine financial industry.