Philippines Jobs

Customer Success Agent Jobs at Cashel Global in Taguig, Metro Manila

Cashel Global company logo
Published 3 months ago

Cashel Global is currently accepting applications for the position of Customer Success Agent in the Taguig area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Cashel Global operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Cashel Global
Position:Customer Success Agent
Region:Metro Manila, Taguig - Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

As a Customer Success Agent, you will be at the forefront of ensuring customer satisfaction and retention. Your primary responsibility is to assist customers with their inquiries, provide product guidance, and troubleshoot any issues they may encounter. Strong communication skills and a passion for helping others are essential for this role.

  • Provide excellent customer support via phone, email, and chat
  • Build relationships with customers to understand their needs and preferences
  • Collaborate with internal teams to resolve customer issues promptly
  • Identify opportunities for upselling and promoting additional products or services

If you are a proactive problem solver with a knack for building relationships, we want to hear from you!

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Taguig
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Job Application Information

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Company Information

Cashel Global

Cashel Global is a leading financial services company based in the Philippines. With a focus on providing innovative financial solutions, Cashel Global helps individuals and businesses manage their finances, invest wisely, and achieve their financial goals. They offer a wide range of services including banking, insurance, investment management, and wealth advisory. With their team of expert professionals and commitment to excellence, Cashel Global has established a strong reputation in the Philippine market as a trusted financial partner. Whether you are looking to grow your wealth or secure your future, Cashel Global is the ideal choice for all your financial needs.