Philippines Jobs

Customer Success Associate Jobs at FactSet Research Systems in Manila, Metro Manila

FactSet Research Systems company logo
Published 3 months ago

Company FactSet Research Systems is offering job opportunities for the position of Customer Success Associate in the Manila area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

FactSet Research Systems operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:FactSet Research Systems
Position:Customer Success Associate
Region:Manila - Metro Manila, Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

We are looking for a motivated and passionate Customer Success Associate to become an integral part of our team. In this pivotal role, you will serve as the primary liaison for our customers, ensuring their satisfaction and helping them achieve success with our products.

Your key responsibilities will include onboarding new clients, delivering comprehensive training and support, and proactively responding to customer inquiries. You will collaborate closely with our sales and product teams to enhance the overall customer experience and collect valuable feedback for ongoing improvement.

The ideal candidate will possess exceptional communication skills, a strong commitment to customer service, and proven problem-solving abilities. Previous experience in a customer-facing role is highly desirable.

Benefit

  • Access to the latest technology
  • Recognition and performance awards
  • Professional training
  • Collaborative work environment
  • Professional networking opportunities
  • Skill development
  • Work-life balance
  • Valuable work experience
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Application Requirements

  • Basic Computer Skills
  • Physically and Mentally Healthy
  • No Criminal Record
  • Able to Work in a Team
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company address

Province Metro Manila
City Manila
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Job Application Information

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Company Information

FactSet Research Systems

FactSet Research Systems is a leading global provider of integrated financial information and analytical software for the investment industry. Located in the Philippines, FactSet offers a wide range of solutions, including data feeds, analytics, and trading platforms, to help investment professionals make informed decisions. With a strong presence in the country, FactSet has established itself as a trusted partner for financial institutions, asset managers, and other market participants. The company’s commitment to innovation and reliable service has made it a key player in the financial technology industry.