Philippines Jobs

Customer Success Consultant Jobs at Sophos in Makati, Metro Manila

Sophos company logo
Published 9 months ago

This job vacancy has been posted for more than 180 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

Sophos is currently accepting applications for the position of Customer Success Consultant in the Makati area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Sophos operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Sophos
Position:Customer Success Consultant
Region:Makati - Metro Manila, Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

We are currently seeking a highly skilled and motivated individual to join our team as a Customer Success Consultant. As a Customer Success Consultant, your primary responsibility will be to ensure our clients’ satisfaction and success with our products and services.

Key Responsibilities:

  • Provide personalized support and guidance to clients throughout their journey with our company.
  • Proactively identify and resolve any customer issues or concerns to ensure timely and effective communication.
  • Collaborate with cross-functional teams to implement and optimize customer success strategies.
  • Develop and maintain strong customer relationships and act as a trusted advisor.

Requirements:

  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities with a customer-centric mindset.
  • Prior experience in a client-facing role.
  • Knowledge of CRM software and customer success tools.
  • Ability to work independently and efficiently in a fast-paced environment.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Metro Manila
City Makati
Full Address Sophos Computer Security Pte. Ltd., Units 1-4 17th Floor Zuellig Building Makati Avenue Corner Paseo de Roxas, Makati, 1225 Metro Manila, Philippines
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Company Information

Sophos

Sophos is a leading cybersecurity solutions company operating in the Philippines. With its innovative technologies and comprehensive protection, Sophos helps businesses secure and protect their digital assets from various online threats. With a strong focus on preventing data breaches, malware attacks, and ransomware, Sophos provides a range of advanced cybersecurity products and services such as endpoint protection, network security, encryption, and threat intelligence. Trusted by organizations of all sizes, Sophos is committed to safeguarding businesses and ensuring a safe digital environment.