Philippines Jobs

CUSTOMER SUCCESS COORDINATOR Jobs at Emapta in Manila, Metro Manila

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Published 10 months ago

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Welcome to our job portal, where Emapta is offering exciting employment opportunities for the position of CUSTOMER SUCCESS COORDINATOR in the Manila area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Emapta, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Emapta. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Emapta
Position:CUSTOMER SUCCESS COORDINATOR
Region:Manila - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.300 - PHP 44.000 per Month
Job Type:Full-time

Job Description

We are currently seeking a highly motivated individual to join our team as a Customer Success Coordinator. As a Customer Success Coordinator, you will be responsible for ensuring the success and satisfaction of our customers by providing exceptional support and assistance.

Key Responsibilities:

  • Build and maintain strong relationships with customers, acting as their main point of contact
  • Proactively identify and address customer needs, ensuring their success with our products and services
  • Assist customers in troubleshooting and resolving any issues they may encounter
  • Deliver product demonstrations and trainings to ensure customers fully utilize our offerings
  • Gather customer feedback and communicate it internally to improve our products and services

Requirements:

  • Prior experience in a customer service or customer-facing role
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize effectively
  • Strong problem-solving and decision-making abilities
  • Proficiency in using customer support software and CRM systems

If you are passionate about delivering exceptional customer experiences and thrive in a fast-paced environment, we would love to hear from you.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Metro Manila
City Manila
Full Address Emapta, 5th Floor, Saint Francis Square Corporate Center Julia Vargas, cor Bank Dr, Ortigas Center, Mandaluyong, 1550 Metro Manila, Philippines
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Company Information

Emapta

Emapta is a prominent business process outsourcing (BPO) company located in the Philippines. With over 12 years of experience, Emapta provides a wide range of outsourcing solutions to businesses worldwide. Their services include customer support, telemarketing, technical support, data entry, virtual assistance, and more. Emapta is known for its skilled workforce, innovative technologies, and commitment to client satisfaction. By partnering with Emapta, companies can streamline their operations, reduce costs, and achieve greater efficiency. With its strategic location in the Philippines, Emapta offers competitive pricing and access to a large pool of talented professionals.