Customer Success Manager Jobs at Emapta in Manila, Metro Manila
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Emapta is currently accepting applications for the position of Customer Success Manager in the Manila area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
Emapta operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | Emapta |
| Position: | Customer Success Manager |
| Region: | Manila - Metro Manila, Metro Manila |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
A Customer Success Manager plays a crucial role in ensuring customer satisfaction and driving company growth. As a Customer Success Manager, you will be responsible for building strong relationships with clients, understanding their goals and objectives, and working closely with internal teams to ensure those needs are met.
Your main responsibilities will include:
- Onboarding new customers and guiding them through product adoption and utilization
- Identifying and addressing customer challenges, ensuring quick resolution and maintaining high customer satisfaction
- Proactively reaching out to customers to provide product updates, training, and support
- Working collaboratively with sales and marketing teams to identify growth opportunities and drive upselling and cross-selling initiatives
- Providing regular progress reports and analysis to clients, highlighting key metrics and performance insights
If you have excellent communication skills, a strong background in customer service, and the ability to thrive in a fast-paced environment, we would love to hear from you.
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Metro Manila |
| City | Manila |
| Full Address | Emapta, 5th Floor, Saint Francis Square Corporate Center Julia Vargas, cor Bank Dr, Ortigas Center, Mandaluyong, 1550 Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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