Philippines Jobs

Customer Success Representative Jobs at ASCENTPRO in Taguig, Metro Manila

ASCENTPRO company logo
Published 10 months ago

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Company ASCENTPRO is offering job opportunities for the position of Customer Success Representative in the Taguig area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

ASCENTPRO operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:ASCENTPRO
Position:Customer Success Representative
Region:Metro Manila, Taguig - Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

Customer Success Representatives are responsible for establishing and building customer relationships to promote customer retention and loyalty. You will ensure customers are satisfied with the products and services, provide customer service support, and work to resolve any customer issues. This role acts as the primary point of contact for the company’s customers and connects customers with specific teams to address specific requests.

Location: McKinley Hills, Taguig

Required Qualifications:

  • At least 6 months of Customer Service
  • At least 1 year of Financial Services or Contact Center experience, or equivalent demonstrated through work experience, training, military experience, or education
  • At least 2nd year in college (complete with no back subjects)
  • With a strong customer service background
  • Candidates with financial services experience are preferred
  • With good English communication skills.

Job Benefits:

  • 20% Night Differential
  • Retirement Plan
  • HMO with 2 free dependents from day 1
  • Day 1 Regularization
  • Life Insurance
  • Annual Merit Increase
  • Promotions

Job Types: Full-time, Permanent

Pay: Php19,00.00 – Php40,00.00 per month

Benefits:

  • Flexible schedule
  • Flextime
  • Health insurance
  • Life insurance
  • On-site parking
  • Opportunities for promotion

Schedule:

  • 8-hour shift
  • Night shift

Supplemental pay types:

  • 13th-month salary
  • Bonus pay
  • Performance bonus

Education:

  • Bachelor’s (Preferred)

Experience:

  • Financial Services or Contact Center: 1 year (Required)

Language:

  • Excellent English (Preferred)

Ability to Commute:

  • Taguig City (Preferred)

Willingness to travel:

  • 100% (Preferred)

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Taguig
Full Address Ascent Pharma Solutions, Inc., 14/F Three/NEO 3rd Avenue corner, 30th St, Taguig, 1634 Metro Manila, Philippines
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Company Information

ASCENTPRO

ASCENTPRO is a dynamic IT solutions provider based in the Philippines. With a track record of excellence, the company offers a wide range of services, including software development, web design, and IT consulting. ASCENTPRO specializes in delivering innovative solutions that help businesses thrive in the digital landscape. With a team of highly skilled professionals, ASCENTPRO provides customized and cost-effective solutions to meet the unique needs of its clients. With a commitment to quality and customer satisfaction, ASCENTPRO is a trusted partner for businesses looking to leverage technology for growth and success.