Philippines Jobs

Customer Success Specialist Jobs at Remote Employee PH in San Fernando, Pampanga

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Published 8 months ago

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Remote Employee PH is currently accepting applications for the position of Customer Success Specialist in the San Fernando area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Remote Employee PH operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Remote Employee PH
Position:Customer Success Specialist
Region:Pampanga, San Fernando - Pampanga
Education:Confidential
Job Type:Full-time

Job Description

Remote Employee PH has an outstanding job opportunity for you as a Customer Success Specialist.

Role: Customer Success Specialist

Compensation: Competitive Basic Salary

Bonus: ₱5,00 Perfect Attendance

Benefits: HMO plus 2 Free Dependents, ₱1,500 Rice Allowance, Night Differential (If applicable)

Work Schedule: 5-day work week, 9PM to 6AM, Philippine time

Work Setup: Work from Office

Summary: We are looking for a dynamic individual with fluent English communication skills to join our team. The role involves conducting Zoom calls, handling technical support tasks like DNS updates during client onboarding.

Responsibilities:

  • Respond promptly to customer inquiries via email and Slack live chat.
  • Engage with clients, anticipate needs, and provide personalized support.
  • Create informative resources for customers and collaborate with teams.

Qualifications:

  • Excellent verbal and written English communication skills.
  • Experience with Zoom calls, Slack, and technical support tasks.
  • Strong interpersonal and problem-solving skills.

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Pampanga
City San Fernando
Full Address 3F, Remote Employee BPO - Baliti, Fortune Square Building, MacArthur Hwy, San Fernando, Pampanga, Philippines
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Company Information

Remote Employee PH

Remote Employee PH is a renowned remote staffing company based in the Philippines. With a dedicated team of highly skilled professionals, they provide top-notch remote employees to businesses worldwide. Specializing in various industries, they offer remote staffing solutions across multiple domains including IT, customer service, administrative tasks, and more. Remote Employee PH ensures seamless communication, productivity, and cost-efficiency for their clients, allowing them to scale their businesses without the overhead costs. With their expertise in remote work arrangements, they are committed to delivering exceptional talent and helping businesses thrive in the digital age.