Philippines Jobs

Customer Success Specialist Jobs at Shell in Makati, Metro Manila

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Published 9 months ago

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Shell is currently seeking applicants for the position of Customer Success Specialist in the Makati area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Shell operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Shell
Position:Customer Success Specialist
Region:Makati - Metro Manila, Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

As a Customer Success Specialist, you will be responsible for ensuring the success and satisfaction of our valued customers. Your main role will be to build strong relationships with our customers, understand their needs and goals, and provide them with the necessary support and guidance to achieve success with our products and services.

You will be the main point of contact for customers, handling inquiries, resolving issues, and providing product knowledge and training. You will work closely with cross-functional teams, such as sales and product development, to address customer needs and improve the overall customer experience.

To be successful in this role, you should have excellent communication and interpersonal skills, as well as a strong customer-focused mindset. Previous experience in a customer success or customer support role is preferred.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Metro Manila
City Makati
Full Address Shell | EDSA Mckinley, McKinley Rd, Epifanio de los Santos Ave, Makati, 1200 Metro Manila, Philippines
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Company Information

Shell

Shell is a multinational oil and gas company with a significant presence in the Philippines. Operating since 1914, Shell has established itself as a key player in the country’s energy industry. The company has a vast network of retail stations, providing quality fuels and services to customers nationwide. Shell is committed to delivering sustainable energy solutions and actively invests in renewable energy projects to support the country’s transition to a low-carbon future. In addition to its contributions to the economy, Shell also engages in various corporate social responsibility initiatives, focusing on education, road safety, and environment conservation.