Philippines Jobs

Customer Support Adviser Jobs at Orbit Bpo Support in Santa Mesa, Metro Manila

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Published 10 months ago

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Orbit Bpo Support is thrilled to announce job openings for the position of Customer Support Adviser in the Santa Mesa area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Orbit Bpo Support, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Orbit Bpo Support.

Job Information

Company:Orbit Bpo Support
Position:Customer Support Adviser
Region:Metro Manila, Santa Mesa - Metro Manila
Education:Confidential
Salary:PHP 14.000 - PHP 45.000 per Month
Job Type:Full-time

Job Description

We are seeking highly motivated and customer-oriented individuals to join our team as Call Center Agents.

List of vacancies we have for you:

  • Customer Service Representative
  • Technical Support Representative
  • Sales/Retail Representative
  • Travel and Hotel Associate
  • Healthcare Specialist
  • Financial Associate
  • Telemarketer

Responsibilities:

  • Identify and assess customers’ needs, inquiries, or concerns and provide accurate and appropriate solutions using provided scripts and procedures.
  • Know the company products, services, policies, and procedures during the training period to effectively address customer inquiries.
  • Maintain a high level of professionalism, empathy, and patience when dealing with challenging or irate customers.

Qualifications:

  • Amenable to working onsite (office-based)
  • Filipino Citizen or holds relevant residence status
  • 18 years old and above
  • High school diploma or equivalent; further education or relevant certifications will be a plus.
  • Candidates must be at least conversant in the English language.
  • Strong active listening skills, patience, and empathy when dealing with customers.

Nice to have (Optional):

  • Proven customer service experience, preferably in a call center or customer support environment.

Further details will be discussed during the interview. Apply now!

Job Type: Full-time

Salary: Php 18,230.00 – Php 28,880.00 per month

Benefits:

  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Schedule:

  • 8-hour shift

Supplemental pay types:

  • 13th-month salary
  • Commission pay
  • Overtime pay

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Santa Mesa
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Job Application Information

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Company Information

Orbit Bpo Support

Orbit BPO Support is a leading Business Process Outsourcing (BPO) company based in the Philippines. With a team of highly skilled professionals, Orbit BPO Support offers a wide range of services including customer support, back-office solutions, data entry, and more. Our state-of-the-art technology and robust infrastructure enable us to deliver exceptional results and exceed client expectations. We are committed to providing cost-effective solutions, ensuring quick turnaround times, and maintaining strict data security protocols. Partner with Orbit BPO Support for seamless outsourcing solutions and maximize your business growth.