Philippines Jobs

Customer Support Agent Jobs at HomeLife Media Inc. in Manila, Metro Manila

HomeLife Media Inc. company logo
Published 11 months ago

This job vacancy has been posted for more than 180 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

HomeLife Media Inc. is currently seeking applicants for the position of Customer Support Agent in the Manila area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

HomeLife Media Inc. operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:HomeLife Media Inc.
Position:Customer Support Agent
Region:Manila - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.500 - PHP 30.000 per Month
Job Type:Full-time

Job Description

Customer Support Agent plays a crucial role in providing exceptional customer service and resolving customer inquiries or issues. As a Customer Support Agent, you will be responsible for engaging with customers through various channels, including phone calls, emails, and chat platforms.

Your main duties and responsibilities as a Customer Support Agent include:

  • Assisting customers in a professional and friendly manner, addressing their questions or concerns
  • Troubleshooting technical issues and providing appropriate solutions
  • Processing customer orders, returns, and exchanges
  • Documenting and maintaining accurate customer records and interactions
  • Collaborating with cross-functional teams to resolve complex customer issues

We are looking for individuals with excellent communication skills, strong problem-solving abilities, and a customer-centric mindset. Previous experience in customer service or a related field is preferred.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Manila
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Company Information

HomeLife Media Inc.

HomeLife Media Inc. is a leading media company based in the Philippines, dedicated to providing innovative solutions that enhance and enrich the lives of people in their homes. With a mission to empower individuals and families, HomeLife Media Inc. offers a wide range of multimedia products and services including television, radio, online platforms, and print publications. With its commitment to quality content and cutting-edge technology, HomeLife Media Inc. delivers meaningful and inspirational content that entertains, educates, and informs. Through its diverse media platforms, the company aims to create a positive impact on society and contribute to the growth and development of the Philippines.