Philippines Jobs

Customer Support Agent (SaaS / API and Data Forms) Jobs at Prosource BPO in Makati, Metro Manila

Prosource BPO company logo
Published 6 months ago

Prosource BPO is currently accepting applications for the position of Customer Support Agent (SaaS / API and Data Forms) in the Makati area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Prosource BPO operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Prosource BPO
Position:Customer Support Agent (SaaS / API and Data Forms)
Region:Makati - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 80.000 - PHP 100.000 per Month
Job Type:Full-time

Job Description

  • Customer-centric, strong English writing & phone skills, proactive, stays on top of their support cases, not afraid to escalate cases to Technical Support, fun to have on the team
  • Experience in eCommerce or a SaaS business would be a plus, but in any case the candidates need to be able to showcase that they’re tech-savvy as our solution is quite complex
  • Solid experience working with APIs and data formats (such as XML, CSV, and JSON)
  • Technical integration experience with e-commerce systems such as Magento, WooCommerce, or PrestaShop is a plus

Job Type: Full-time

Pay: Php80,00.00 – Php100,00.00 per month

Schedule:

  • Night shift

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Metro Manila
City Makati
Full Address Pro Source Global Bpo Inc., 2113 Chino Roces Ave, Legazpi Village, Makati, Metro Manila, Philippines
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Company Information

Prosource BPO

Prosource BPO is a top Business Process Outsourcing company based in the Philippines. With a strong focus on providing exceptional outsourcing solutions, Prosource BPO has established itself as a key player in the industry. Their services include customer service, technical support, and back-office solutions, tailored to meet the needs of clients worldwide. Prosource BPO’s commitment to quality, efficiency, and innovation has earned them a reputation as a trusted partner for businesses looking to outsource their operations. With a skilled workforce and state-of-the-art technology, Prosource BPO continues to set the standard for BPO excellence in the Philippines.