Customer Support Analyst Jobs at E-team Workforce Private Corporation in Makati, Metro Manila
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Company E-team Workforce Private Corporation is offering job opportunities for the position of Customer Support Analyst in the Makati area. The job type available is Full-time.
We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.
E-team Workforce Private Corporation operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | E-team Workforce Private Corporation |
| Position: | Customer Support Analyst |
| Region: | Makati - Metro Manila, Metro Manila |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
- Responsible for providing support for Coinbase customers across multiple channels (phone, messaging & email) by investigating, troubleshooting, and resolving customer issues.
- Use all available resources to ensure high standards are met and work is carried out in the most efficient manner.
- Be a trusted advisor, listen, and empathize so the customer knows they are valued.
- Take ownership and use critical thinking to find the root cause and solve the customer issue on the first contact.
- Seek opportunities to add value for customers through education, proactivity, and clear expectation setting.
Qualifications:
- Minimum of 2-3 years of relevant experience in customer support and/or financial services, crypto, technology.
- Experience with different channels of support, including voice, email, and messaging.
- Phenomenal communication skills to operate globally across multiple departments and stakeholders.
Job Type: Fixed term
Contract length: 6 months
Salary: Php45,00.00 – Php65,00.00 per month
Benefits:
- Paid training
Schedule: Shift system
Supplemental pay types: 13th-month salary
Ability to Commute: Makati City (Required)
Ability to Relocate: Makati City: Relocate before starting work (Required)
Application Deadline: 03/11/2024
Expected Start Date: 03/11/2024
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Metro Manila |
| City | Makati |
| Full Address | Eteam, 122 Gamboa, Legazpi Village, Makati, Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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