Customer Support Analyst Jobs at TechTiera Corporation in Manila, Metro Manila
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Welcome to our job portal, where TechTiera Corporation is offering exciting employment opportunities for the position of Customer Support Analyst in the Manila area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with TechTiera Corporation, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with TechTiera Corporation. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | TechTiera Corporation |
| Position: | Customer Support Analyst |
| Region: | Manila - Metro Manila, Metro Manila |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
Work Location: Manila
Hybrid Work Setup: 3 days Onsite
Mid Shift: 6 AM – 3 PM
Experience: Freshers / Fresh Graduates
- Responding to our customer’s iAuditor related concerns through chat, email, and calls based on protocol and current metrics.
- Documenting customer inquiries on all platforms, making sure they’re accurate, complete, and compliant with the quality framework (chat, email, and calls).
- Educating our customers about the company, iAuditor, and iAuditor’s features as well as providing product updates that concern customer experience.
- Walking customers through any difficulties they may encounter in the installation of iAuditor, and providing basic troubleshooting.
- Arming customers with product knowledge and the technical know-how to ultimately make them self-sufficient iAuditor champions of their respective organizations.
- Researching relevant information using prescribed and approved resources.
Core Competencies:
- Ability to simplify complex steps and instructions for our customers through verbal and written communication.
- Ability to determine the source of a problem and find an effective solution.
- Ability to figure out how to get over, around, or through barriers to success, and then taking action.
- Ability to analyze, assess, and improve thinking process and communicate clearly.
- Doing the right thing in all circumstances.
Job Type: Full-time
Salary: Up to Php30,00.00 per month
Application Question(s):
- From Big 4 University
Education:
- Bachelor’s (required)
Application Deadline: 02/15/2024
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Metro Manila |
| City | Manila |
| Full Address | Techtiera Services, 98 V.A. Rufino St, Makati, Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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