Customer Support Executive Jobs at INTERTEK TESTING SERVICES PHILIPPINES in Pasig, Metro Manila
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Company INTERTEK TESTING SERVICES PHILIPPINES is offering job opportunities for the position of Customer Support Executive in the Pasig area. The job type available is Full-time.
We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.
INTERTEK TESTING SERVICES PHILIPPINES operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | INTERTEK TESTING SERVICES PHILIPPINES |
| Position: | Customer Support Executive |
| Region: | Metro Manila, Pasig - Metro Manila |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
As a Customer Support Executive at INTERTEK TESTING SERVICES PHILIPPINES, you will play a crucial role in providing exceptional customer service and support to our clients. Your main responsibility will be addressing customer inquiries, resolving issues, and ensuring overall customer satisfaction through various communication channels, including phone, email, and chat.
Your primary duties will include:
- Responding promptly to customer inquiries in a professional and courteous manner.
- Directing unresolved issues to the relevant departments for further investigation and resolution.
- Maintaining accurate records of customer interactions and transactions, as well as updating customer information in our company database.
- Handling customer complaints appropriately and escalating them when necessary.
- Providing valuable feedback and suggestions to enhance customer satisfaction and operational efficiency.
To succeed in this role, you should possess excellent communication and problem-solving skills. A customer-centric mindset and the ability to thrive in a fast-paced environment are crucial.
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Metro Manila |
| City | Pasig |
| Full Address | H3RJ+2MV Intertek Testing, Ortigas Ave, Pasig, Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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