Philippines Jobs

Customer Support Manager Jobs at Boldr in Pasig, Metro Manila

Boldr company logo
Published 7 hours ago

Boldr is currently accepting applications for the position of Customer Support Manager in the Pasig area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Boldr operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Boldr
Position:Customer Support Manager
Region:Metro Manila, Pasig - Metro Manila
Education:Confidential
Salary:PHP 14.700 - PHP 45.000 per Month
Job Type:Full-time

Job Description

We are seeking a Customer Support Manager to lead a team in delivering outstanding customer experiences. You will oversee daily operations, set and monitor KPIs, train and coach staff, handle escalations, and partner with product and sales teams to enhance processes and satisfaction.

  • Requirements: 3+ years in customer support leadership, excellent communication, CRM proficiency, a data-driven mindset, and strong problem-solving skills.
  • Preferred: experience with ticketing systems and reporting.
  • We offer a dynamic work environment, clear career progression, and competitive benefits.

Apply now to make a measurable impact on customer satisfaction and team performance.

Application Requirements

  • Basic Computer Skills
  • Physically and Mentally Healthy
  • No Criminal Record
  • Able to Work in a Team
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company address

Province Metro Manila
City Pasig
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Job Application Information

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Company Information

Boldr

Boldr is a leading outsourcing company based in the Philippines, specializing in providing premier solutions in customer experience, back-office support, and digital marketing. With a team of highly skilled professionals and state-of-the-art technology, Boldr offers innovative and cost-effective solutions to help businesses worldwide optimize their operations and achieve their goals. Combining industry expertise, cultural fluency, and a collaborative approach, Boldr is dedicated to driving success for its clients by delivering exceptional service, efficiency, and measurable results.